A Multi-Touch Campaign is a marketing approach that engages prospects through multiple interactions across different channels — like email, social media, paid ads, and content — over a period of time. Instead of relying on a single message or touchpoint, it builds awareness and trust gradually.

Think of it like dating: you don’t propose after one conversation. You build the relationship over several thoughtful interactions — and that’s exactly what a multi-touch campaign does for your brand.

Example:

Imagine you’re launching a new analytics tool. Your multi-touch campaign might look like this:

  • Day 1: A LinkedIn post introduces a key pain point.
  • Day 3: A targeted ad promotes a downloadable whitepaper.
  • Day 5: An email invites prospects to a webinar.
  • Day 10: You follow up with a case study featuring a similar company.
  • Day 14: A sales rep reaches out with a personalized demo offer.

Each touch builds on the last — guiding the buyer through their journey without overwhelming them.

Other terms

Monthly Recurring Revenue (MRR)

Discover the essentials of Monthly Recurring Revenue (MRR) in our comprehensive B2B SaaS marketing glossary.

Multi-Channel Attribution

Unlock the complexities of multi-channel attribution in B2B SaaS marketing with our comprehensive glossary.

Micro-content

Unlock the essentials of B2B SaaS marketing with our comprehensive glossary on micro-content.

Marketing Qualified Lead (MQL)

Discover the ins and outs of Marketing Qualified Leads (MQLs) in our comprehensive B2B SaaS marketing glossary.

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